Swiggy Launches “Pyng”: An AI-Powered Platform to Connect with Verified Professionals

• Pyng leverages the power of AI Assistants to provide personalized recommendations, answer queries in real-time, and offer support after consultation. 

Swiggy Ltd, (NSE: SWIGGY / BSE: 544285) Swiggy Ltd, India’s pioneering on-demand convenience platform today announced the launch of a new consumer app, Pyng—an AI-driven platform designed to simplify access to thousands of verified professionals across 100+ specializations.

Pyng marks Swiggy’s entry into the growing professional services market. Pyng is an online marketplace designed to address the increasing yet unmet demands of urban consumers who are often overwhelmed by endless online searches for reliable, skilled professionals. By leveraging advanced AI, a curated network of experts, and a customer-centric approach, Pyng aims to make access to verified professionals more efficient, and dependable. 

Speaking about Swiggy’s latest offering, Nandan Reddy, Co-founder and Head of Innovation at Swiggy, said,

As our lives become increasingly fast-paced, the demand for professional assistance—from tax planners and counsellors to yoga trainers—is growing across both personal and professional spheres. With Pyng, we’re offering a reliable, spam-free platform where users can connect with trusted experts. By curating demand for these specialized offerings, Pyng not only empowers individual providers but also brings structure to consumers' latent needs, connecting them with reliable experts who deliver real value.

Powered by AI, Pyng simplifies users' lives by enabling the quick and seamless discovery of verified professionals, all within a secure, spam-free environment. The platform also offers a money-back guarantee in case users do not find value in the service.

At the core of this experience is Pyng’s Smart AI Assistance, enabled through:

1. Pyng’s AI Search Assistant: Understands user queries and their nuances to recommend the most relevant professionals as per individual needs.
2. Professionals’ Personal AI Assistant: Enables users to explore a professional’s offerings, understands their specific needs, and suggests the most suitable ways to resolve them—without any obligation to book.

Pyng Android app screen

Pyng, which launched its seller app earlier this year, has been rapidly onboarding professionals. With over 1000+ professionals across 100+ specializations , Pyng aims to transform how consumers access professional advice by connecting them with a diverse range of specialists, including:

• Health & Wellness Experts – Fitness Trainers, Yoga Instructors, Nutritionists, Therapists, Pregnancy Coaches.
• Financial Advisors – Investment Consultants, Wealth Managers, Tax Planners.
• Astrologers & Spiritual Experts – Tarot Readers, Numerologists, Energy Healers.
• Event Planners & Entertainers – DJs, Emcees, Wedding and Party Planners.
• Travel & Lifestyle Experts – Trip Planners, Travel Advisors, Makeup Artists.
• Education & Skill Trainers – Music, Dance, and Art tutors, Career Advisors, and more.

Swiggy’s entry into the professional services market adds to the company’s mission to elevate the quality of life by offering unparalleled convenience. Pyng is currently live for users in Bengaluru.

The app is now available to consumers to download both on iOS and Android as Pyng Now.