
Union Minister for Railways, Information & Broadcasting and Electronics & IT, Shri Ashwini Vaishnaw, chaired a high-level review meeting at Rail Bhawan to accelerate reforms aimed at transforming India’s busiest railway stations into safer, smarter, and more passenger-friendly spaces. The meeting focused on station access, passenger amenities, security reinforcements, and crowd management, with New Delhi Railway Station chosen as the pilot site for these innovations.
These reforms will first be implemented at New Delhi Railway Station and, based on the lessons learned, will subsequently be rolled out to other stations.
Key Highlights of the Reforms
1. AI-Powered Surveillance Network
- Comprehensive camera coverage across platforms, concourses, entry-exit points, and funnel areas.
- Real-time monitoring through an Exception Event Display-based control room, where AI alerts staff to unusual or unsafe events.
- Minister Vaishnaw described cameras as the “eyes” and AI as the “brain” of the system.
- Railway Protection Force (RPF) to shift from manual checks to surveillance-led monitoring, ensuring only ticketed passengers gain entry.
2. Colour-Coded Uniforms & ID Cards
- Fluorescent jackets for railway employees.
- Distinct colour-coded jackets for non-employees such as vendors, sahayaks, IRCTC staff, and contractual workers.
- Mandatory ID cards with detailed identification to enhance accountability and streamline security checks.
- System to be replicated across the North Zone and later nationwide.
3. QR Code-Based Access Control
- Pilot project at New Delhi Station ahead of Diwali & Chhath festival rush.
- Segregated entry for Reserved ticket holders, Monthly Season Ticket holders, and Unreserved passengers.
- Designed to reduce congestion and improve passenger flow.
4. RailOne App Integration with Bharat Taxi
- Seamless last-mile connectivity through integration with Bharat Taxi, India’s first cooperative-led ride-hailing platform.
- Developed in collaboration with RailTel to reduce chaos outside station premises.
- Supports the government’s “Sahkar se Samriddhi” vision by strengthening cooperative-led mobility solutions.
5. Holding Areas for Crowd Management
- Designated holding zones for Unreserved travellers at 76 stations.
- Controlled, phased access to platforms to prevent overcrowding.
- Improved signage and upgraded train information services to keep passengers informed.
Broader Impact
These reforms reflect Indian Railways’ commitment to leveraging technology and infrastructure upgrades to enhance passenger safety, comfort, and convenience. By piloting innovations at New Delhi Station and scaling them across the network, the Railways aims to deliver a seamless travel experience from station entry to last-mile connectivity for millions of daily commuters.The initiative also underscores the government’s push towards AI-driven governance, cooperative-led solutions, and citizen-centric infrastructure development, setting a new benchmark for urban mobility in India.









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