Amazon will tap into India Post's vast postal network to facilitate deliveries across every pin code in the country.
Under the MoU signed, Amazon India and India Post aim to collaborate to harness the postal service's extensive last-mile delivery network, enabling Amazon to enhance the speed, efficiency, and reach of its deliveries, especially in remote and rural areas, which is about 19,300 pin-codes and Army pin-codes across India.
Notably, Amazon and India Post have been partners since 2013, and this MoU further strengthens their collaboration.
In 2014, Amazon India launched a pilot project to test India Post’s cash on delivery model, and eventually became the first e-commerce company to enable an end-to-end integrated cash-on-delivery solution with India Post. This along with overall improvements has resulted in an almost 3x increase in the volume of Amazon parcels being delivered via India Post in the past 18 months.
Both companies will closely synchronize operations to maximize efficiencies, optimize resource utilization, and explore capacity sharing across their logistics networks.
Amazon has enabled an end-to-end integrated cash-on-delivery solution with India Post, which has significantly increased the volume of Amazon parcels being delivered via India Post.
Over the years, this India Post-Amazon collaboration has hit several milestones—from Amazon India becoming the only e-commerce company to serve Army-restricted locations through the Army Postal Service, to serving customers in remote locations such as Leh’s Nubra Valley, the South Garo hills in Meghalaya, and the Andaman and Nicobar Islands, among others.
This partnership is expected to improve delivery speed, efficiency, and reach, benefiting both Amazon and its customers.
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