Dell Technologies has extended its collaboration with NVIDIA to revolutionize telecom networks using AI solutions. This partnership aims to co-create and validate AI solutions for communications service providers (CSPs), leveraging Dell's AI Factory and NVIDIA's advanced GPUs and enterprise-grade AI software.
Key highlights of this collaboration include:
- Enhanced Customer Care: Using AI to improve customer service and network maintenance with platforms like Amdocs amAIz.
- Automated Operations: Automating call center scripts and customer care operations with Internal.
- Network Analysis: Conducting network troubleshooting and analysis with Kinetica SQL-GPT.
- Predictive Maintenance: Developing digital twins for networks and performing predictive network maintenance with Synthefy.
- Edge Deployments: Facilitating AI deployments at the edge of the telecom network with Dell PowerEdge XR8000 servers, equipped with NVIDIA L4 Tensor Core GPUs.
This collaboration is poised to drive significant advancements in the telecom industry, making networks more efficient, customer-centric, and cost-effective.
AI-driven solutions can continuously monitor and optimize network performance, reducing downtime and improving overall efficiency. By using digital twins and predictive analytics, telecom operators can anticipate and address potential issues before they impact the network.
Platforms like Amdocs amAIz can provide more responsive and personalized customer service, leading to higher customer satisfaction.
Automation of routine tasks in call centers can free up human agents to handle more complex issues, improving service quality.
Besides, Dell’s AI solutions are designed to be scalable and flexible, allowing CSPs to adapt quickly to changing market demands.
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