The collaboration aims to modernize TDC Net's IT infrastructure, enhance customer experiences, and optimize operational service costs. Infosys will standardize and simplify TDC Net's IT systems using AI-driven hyper-automation while adhering to industry standards.
Hyper-automation refers to the integration of various technologies, including Robotic Process Automation (RPA), Artificial Intelligence (AI), and Machine Learning (ML), to automate and optimize business processes.
This collaboration will streamline TDC Net's IT platforms, improving business productivity, and to improve TDC Net's customer experience, and help them optimize IT and operational service costs.
Campbell Fraser, CTIO of TDC Net, expressed confidence in achieving their goals through this collaboration.
Upendra Kohli, EVP at Infosys, emphasized prioritizing customer satisfaction and operational efficiency.
This partnership represents a significant step toward TDC Net's transformation into a customer-centric technology company. TDC NET is a digital infrastructure connectivity provider that builds, owns, and operates Denmark's next-generation digital infrastructure. The company connect over one million households and businesses with lightning-fast fibre broadband.
TDC NET's 5G network covers the entire country, enabling unprecedented speeds. The company fosters connections for nearly 140 years, shaping Denmark's digital landscape.
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