Xerox Signs Deal with TCS to Transform its IT Technology Using Cloud and GenAI

The deal will showcase the enterprise-wide potential of cloud and generative AI to improve business and IT service delivery

Xerox and Tata Consultancy Services (TCS) have entered into a strategic partnership to revolutionize Xerox's IT technology. TCS will consolidate Xerox’s technology services to improve business outcomes, migrate complex legacy data centers to the Azure public cloud, deploy a cloud-based Digital ERP platform to transform business processes and incorporate generative artificial intelligence (GenAI) into operations to help drive sustainable growth. 

TCS will streamline Xerox's technology services to enhance business outcomes. Complex legacy data centers will be migrated to the Azure public cloud, improving scalability and efficiency.

TCS will develop a new agile, cloud-first operating model for Xerox. Leveraging the deep capabilities of its service practices such as AI.Cloud, Enterprise Solutions (including TCS CrystallusTM) and Cognitive Business Operations (including TCS CognixTM), TCS will also build an AI-first enterprise platform for Xerox. These TCS capabilities will be combined with the expertise of industry partners such as leading hyperscalers and AI solution providers.

TCS will incorporate generative artificial intelligence (GenAI) into operations, fostering sustainable growth. TCS aims to develop a new operating model for Xerox, leveraging AI capabilities and industry partnerships.

This collaboration underscores TCS' commitment to driving digital transformation and long-term growth.

Headquartered in the US, Xerox is a global leader in digital print technology and related solutions with a presence in nearly 145 countries. Its client base includes small and medium-sized businesses, graphic communications companies, governmental entities, educational institutions, and most Fortune 500 companies. Xerox’s shift to a cloud-first, digital services-led organization is a key milestone in its multi-year Reinvention unveiled in 2023 to transform its revenue mix and deliver sustainable profits.
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