The five-year contract encompasses services like service desk, ServiceNow-based enterprise service management, and IT services management for 170,000 employees and 260,000 devices, spanning 19 languages.
Around 350 positions at Ikea will be affected in China, France, Germany, India, Poland, Sweden, and the US. These workers will transfer to Infosys.
Infosys has been making significant strides in securing major deals recently. Last year in July, Infosys signed a mega deal worth $1.5 billion with British Petroleum (BP) to provide Al solutions. Another substantial deal, valued at $454 million, was signed with Danske Bank.
Infosys' expansion into the Nordic region is a strategic move aimed at tapping into new markets and strengthening its global presence. The Nordic countries – Denmark, Finland, Iceland, Norway, and Sweden – are known for their robust technology ecosystems, innovation-driven economies, and high digital adoption rates.
The Nordic region boasts a skilled workforce in areas like IT, engineering, and design. Infosys can tap into this talent pool to enhance its service offerings.
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