Infosys Partners Japan's Dispensing Pharmacy Chain Nihon Chouzai and Develops Telemedicine Mobile App

Infosys has partnered with Nihon Chouzai, Japan's dispensing pharmacy chain, to enhance healthcare access in Japan through innovative digital solutions. As part of this collaboration, Infosys has developed a mobile application called NiCOMS, which serves as a telemedicine service enabling patients to receive remote medication guidance from registered pharmacists. This eliminates the need for physical visits to the pharmacy.

The mobile application, NiCOMS, allows patients across Japan to receive medication instructions, consultations, and make payments during video calls with pharmacists. It provides a convenient and efficient way for patients to manage their medications remotely.

Nihon Chouzai in collaboration with Infosys launched the web version of NiCOMS in September 2020. With an existing registered userbase of over 1,800,000, the mobile application will now integrate with OkusuriTechoPlus, Nihon Chouzai’s digital medication notebook, by merging the account and authentication processes. This ensures a seamless experience for users.

Infosys adopted an agile approach to develop the NiCOMS mobile app, allowing the company to nimbly adapt to evolving requirements driven by deregulation and COVID-19. The online medication guidance service on NiCOMS allows patients across Japan to receive medication instructions, consultations, and make payments during video calls with pharmacists.

NiCOMS offers a responsive user interface compatible with various terminals, operating systems, and browsers, making it accessible to a wide range of users.

This collaboration aims to make a significant impact by increasing access to quality pharmaceutical interventions and enhancing online medical services in Japan. It's exciting to see how technology can transform healthcare delivery.

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