54% Indian leaders Worry their Organization Lacks An AI Plan – Microsoft and LinkedIn 2024 Work Trend Index

91% Indian leaders believe they need to adopt AI to stay competitive, 54% worry their organization lacks an AI plan

The 2024 Work Trend Index released by Microsoft and LinkedIn provides a comprehensive view of how AI is shaping the workplace. Here are some key insights from the report:

• 75% of knowledge workers now use AI at work, with many bringing their own AI tools to the workplace.
• AI is seen as a business imperative by 79% of leaders, yet 59% worry about quantifying AI's productivity gains.
• The report suggests a hidden talent shortage and a massive opportunity for those willing to skill up in AI.

The report titled, “AI at work is here. Now comes the hard part”, highlights the importance of AI in democratizing expertise and driving better decision-making and business outcomes.

In addition to the insights mentioned above, the 2024 Work Trend Index highlights the following trends related to AI in the workplace:

1. Employees Want AI at Work: Three out of four knowledge workers (75%) now use AI at work. Employees find that AI saves time, boosts creativity, and allows them to focus on their most important tasks. While 79% of leaders agree that AI adoption is critical for remaining competitive, 59% worry about quantifying the productivity gains of AI, and 60% feel their company lacks a vision and plan for implementing it. Interestingly, 78% of AI users are bringing their own AI tools to work, demonstrating a strong desire for AI integration.

2. AI Raises the Bar and Breaks the Career Ceiling: AI is beginning to impact the job market. While concerns about AI and job loss persist, the data reveals a more nuanced story. More people are considering a career change, job opportunities are available, and employees with AI skills are in high demand. As AI democratizes expertise across the workforce, professionals who skill up in AI have a significant advantage in the evolving job landscape.

These trends underscore the transformative role of AI in reshaping work and the labor market. Organizations and individuals alike need to adapt to this new reality to thrive in the AI-driven workplace.

Types of AI users

Four types of AI users emerged in the research report —from skeptics who rarely use AI to power users who use it extensively, with novices and explorers in between. Compared to skeptics, AI power users have fundamentally reoriented their workdays with 90% of Indian AI power users beginning their day with AI and 91% relying on it to prepare for the next day. They are also 37% more likely to seek guidance from co-workers regarding useful prompts and 47% more likely to experiment with AI.

AI power users are nearly 20% more likely to receive training, particularly on prompts and role-specific AI usage, compared to other employees. They are also 65% more likely to receive communication from the CEO on generative AI, 34% more likely from the function or department lead, and 44% more likely from their manager’s manager.

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