HCL Tech and Microsoft Partner for Generative AI Adoption

Indian IT services company HCLTech and tech giant Microsoft have announced the expansion of their strategic partnership to help enterprises harness generative artificial intelligence (AI) and develop joint solutions to enable businesses to achieve better outcomes and enhance business transformation.

It was in January this year when Microsoft added chatbot ChatGPT to its Azure cloud computing service. The company said that the Azure OpenAI Service, a program offering access to OpenAI's technology, was now entering general availability.

Partnering Microsoft, HCLTech will establish a Microsoft Cloud Generative AI Center of Excellence (GenAI CoE) focused on developing industry-specific solutions leveraging the power of generative AI to offer personalized and data-driven experiences to customers, improve decision-making processes and drive business growth.

HCLTech's deep domain expertise across various industries and Microsoft’s Azure OpenAI Service, will allow clients to get benefit from innovative solutions that enhance employee productivity, streamline IT operations, accelerate application development and optimize business processes. Azure OpenAI Service provides REST (Representational State Transfer) API access to OpenAI's language models, including the GPT-3, Codex and Embeddings model series.

Notably, Microsoft has invested nearly $13 billion in OpenAI, and is OpenAI's leading investor as well as preferred partner for commercializing new AI technologies. Bing, the Web browser by Microsoft, is also powered by OpenAI's latest chatbot model, GPT-4.

HCLTech is developing skills in AI across the entire business and is working with Microsoft to offer a comprehensive skills development program with a plan to certify 10,000 HCLTech engineers and architects in advanced AI technologies.

Furthermore, HCLTech plans to accelerate its digital transformation by adopting Microsoft 365 and Viva Copilot capabilities to supercharge its business processes and boost employee engagement and productivity.

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