Auto-booking app Jugnoo has also alleged Ola of using "unethical practices to sabotage" its business. Earlier taxi aggregator Uber had dragged Ola to court over similar alleged malpractices.
Jugnoo is a Chandigarh-based auto aggregator that competes directly with Ola, which also has its own auto booking service. It alleges that Ola employees have been creating fake accounts over the last 10 days to book and make cancellations on Jugnoo’s app leading to loss of revenue for the company and also affecting the income of auto-rickshaw drivers.
“Jugnoo accuses Ola of employing unethical practices to sabotage their business and aggravate the drivers who are trying to earn a decent living by plying auto rickshaws,”
"We witnessed this trend almost 10 days back when all of a sudden there was a surge in booking and the cancellation rate was equally high. We started mapping the areas where the bookings were being made from and invariably pointed at places close to Ola's office premise," Jugnoo co-founder and CEO Samar Singla said in a statement.
About 20,000 cancellations through 800 fake accounts have been reported to occur during this period, the statement said.
"We noticed this across three locations Gurgaon, Noida and Mysore where this activity was highly being employed.
We have evidence to support our claims and will be more than happy to furnish the details if required. We are planning to take suitable legal action against Gurgaon, Noida and Mysore where this activity was highly being employed. We have evidence to support our claims and will be more than happy to furnish the details if required. We are planning to take suitable legal action against Gurgaon, Noida and Mysore where this activity was highly being employed. We have evidence to support our claims and will be more than happy to furnish the details if required. We are planning to take suitable legal action against Ola for the same but will refrain from doing so if they cease to do this," Singla said.
This is not the first time Jugnoo has laid into Ola either. In December last year, the company had said that Ola of trying steal their employee database through bribes in a hard hitting blog post. But Jugnoo’s latest accusation seems to imply something quite extraordinary – that Ola employees are furiously ordering Jugnoos en masse while sitting in their offices.
What's your opinion on Ola's practices to sabotage other's business ?
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