SunGard Wins RAVE Award from Tech Decisions and Novarica

SunGard Wins RAVE Award from Tech Decisions and Novarica

PR Newswire -- July 27, 2010



ATLANTA, July 27 /PRNewswire/ -- SunGard received a RAVE award for its iWorks Navigator solution in the Illustrations category. The RAVE award was presented by Tech Decisions, an insurance technology trade publisher, and Novarica, an insurance technology research, consulting and advisory firm, during the ACORD LOMA Insurance Systems Forum in Las Vegas, Nevada. The RAVE Awards recognize those solutions that are delivering exemplary value to their customers as measured by those customers themselves.



The RAVE awards, which are based on Novarica's Average Customer Experience (ACE) Ranking methodology, are awarded to solution providers that have attained the highest aggregate rankings during the past twelve months. The ACE ranking by Novarica measures customer satisfaction levels objectively across a wide range of areas, and the results are intended to guide insurers as they consider potential solution providers. SunGard received the highest illustration ranking of 96% in customer satisfaction.



"We congratulate SunGard on its RAVE Award recognition," said Matt Josefowicz, director of insurance for Novarica. "SunGard ranked well in all of the ACE categories."



Greg Webber, president of SunGard's insurance business, said, "We are pleased to be presented with the RAVE award, especially since it is based upon input from our customers. SunGard's customers expect great products and customer service and our high rankings in this report show that we continue to meet those expectations. We would also like to thank Tech Decisions and Novarica for sponsoring the awards."



About SunGard's iWorks

SunGard iWorks is a business-driven IT product suite for the insurance industry in each of the following major business lines: life/health/annuities/pensions, property and casualty and reinsurance. iWorks offers a range of products and services including front-office tools, policy administration, reinsurance, actuarial calculations, financial accounting, investment accounting, and reporting. SunGard partners with customers to deliver products and services that align with changing business and regulatory needs. For more information, visit SunGard iWorks at www.sungard.com/iworks.



About SunGard

SunGard is one of the world's leading software and technology services companies. SunGard has more than 20,000 employees and serves 25,000 customers in 70 countries. SunGard provides software and processing solutions for financial services, higher education and the public sector. SunGard also provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software. With annual revenue exceeding $5 billion, SunGard is ranked 380 on the Fortune 500 and is the largest privately held business software and IT services company. For more information, please visit www.sungard.com.



Trademark Information: SunGard, the SunGard logo and SunGard iWorks are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders.





For more information please contact: Adriana Senior vice president, Media Relations SunGard Financial Systems Tel: +1-718-578-1130 adriana.senior@sungard.com





SOURCE SunGard iWorks

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